[Grand Haven, MI] – Concrete Vision, a leading software solutions provider for the precast industry, is introducing the newest addition to its team, Patricia Famure, joining as a Software Support Specialist. Famure’s unique blend of technical expertise, passion for problem-solving and background in construction make her an invaluable asset to the Concrete Vision family.

Famure’s journey to Concrete Vision reflects a deep-seated passion for technology and the building industry. Hailing from a family with design, construction, and development backgrounds, she brings an innate interest and understanding of the sector. Her role as Software Support Specialist is a perfect fit, allowing her to combine her technical acumen and friendly and open demeanor.

“We are very excited to continue the growth of our Concrete Vision support team to allow us to provide excellent service to our clients,” says Dan VanWieren, President of Concrete Vision. “In the IT field, Patricia brings a unique skillset with a blend of soft and technical skills, that we know will make a positive impact on our clients.”

As a Support Specialist, Famure is quick to provide troubleshooting support and assistance, offering innovative ideas while engaging in meaningful conversations. Her talent for technical writing ensures that clients receive well-documented solutions, simplifying complex issues. In her role, Famure provides proactive technical support, collaborating closely with the development team to enhance the user experience.

“I think I found my home,” says Famure about joining Concrete Vision. “My passion lies in helping resolve technical issues. I’m thrilled to be a part of a team that values innovation and client satisfaction.”

Famure’s dedication to troubleshooting and continual learning will further elevate the quality of support and service Concrete Vision provides to its clients. Her presence underscores the company’s commitment to excellence in the construction software industry.